What, exactly, does the "franchise" on file in Raleigh provide? As I understand it, the Town of Chapel plays no role any more.
Time Warner Cable customer service here is one of the worst and most frustrating experiences I've had in a long time, easily on a par with Expedia and its deceptively presented prices!
Who is the general manager for NC or the Triangle for Time Warner and how do we reach her or him?
I can't wait til we have a telephone alternative to Time Warner.
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